The BC Refugee Hub hosted a two-part webinar series designed to support organizations working with refugee claimants. The series delved into trauma-informed practices, focusing on cultural sensitivity and the emotional challenges faced by refugee claimants. This series was especially valuable for those seeking to build a deeper understanding of the mental health impacts on both clients and service providers.

Who Was This Webinar For?
The target audience for this webinar included settlement workers and settlement organization staff, community support workers, libraries, educational institutions, government representatives, and all stakeholders working with and supporting refugee claimants.

Speaker: Mona Hassannia, MA, RCC, Mental Health Consultant – Nia Counselling

Mona Hassannia had over 15 years of front-line and management experience in the BC settlement and integration sector, working with various populations, including government-assisted refugees (GARs), refugee claimants, migrants, and immigrants. She was also a Registered Clinical Counsellor, bringing this experience into her work both as a mental health consultant and accomplished trainer, developing toolkits, training, and curriculum to strengthen the field.

Part 1: Cultural Awareness and Sensitivity
Date: January 28, 2025
Content: This session provided insights into understanding and respecting diverse cultural backgrounds while supporting refugee claimants throughout their settlement journey.

Part 2: Addressing Emotional Challenges During Uncertainty
Date: February 11, 2025
Content: The session explored how trauma-informed practices could support refugee claimants during the long waiting period for hearings and decisions. It focused on managing anticipatory grief and anxiety.