This BC Refugee Hub resource is designed for frontline workers to better understand the refugee claim process and effectively support their clients throughout the journey. The toolkit is divided into three key stages: pre-claim preparation, during the claim process, and post-claim steps. It provides essential information on critical actions such as legal support, required documentation, eligibility interviews, and available services. By utilizing this toolkit, frontline workers will be equipped with the knowledge and resources to guide refugee claimants and ensure they receive the support they need at each stage of their claim.

The BC Refugee Hub has developed this Toolkit in partnership with MAP-BC as part of the BC Safe Haven Resource Network, led by AMSSA, funded by the Province of British Columbia.

Access the Toolkit here>>