MOSAIC and MAP BC are happy to announce that the BC CHARMS Refugee Claimant Navigation Website is now live and ready to use. 

What is the BC CHARMS Refugee Claimant Navigation Website? 

One of innovative initiatives under the BC CHARMS Project was creating a navigation website for Refugee Claimants that could fill the gap between their arrival and getting their first contact with a settlement worker in BC.

The BC CHARMS Refugee Claimant Navigation Website is a collection of valuable resources and services to support Refugee Claimants with their essential needs immediately upon their arrival to British Columbia, Canada. This website connects Refugee Claimants with Settlement Workers to receive information regarding settlement services.

What can Refugee Claimants find on the BC CHARMS Navigation Website? 

• Key Contacts
• Top Tips
• Legal
• Housing
• Health & Emergency
• Wi-Fi & Connectivity
• Food & Clothing

 Why Use the BC CHARMS Navigation Website? 

• Easily available through scanning the QR code!
• A singular place containing the most useful information to assist Refugee Claimants upon their arrival
• Built-in tutorial video with subtitles in more than 7 languages
• Seamless visual navigation of website functions
• Very simple language for newcomers with limited English
• And more …