Report: 2020-21 Departmental Results Report – Immigration and Refugee Board of Canada’s (IRB)

In 2020–21, the Immigration and Refugee Board of Canada’s (IRB or the Board) Growth and Transformation Agenda positioned the Board for success in the face of the challenges brought about by the COVID-19 pandemic. In particular, the Agenda’s focus on a digital strategy allowed the Board to accelerate this already planned work and to pivot its operating model in response to the impacts of the pandemic.

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