Trauma Informed Practice: Supporting Clients Who  Have Experienced Complex Trauma

Individuals who have experienced traumatic events may have challenges in various life domains. Complex trauma can result in elevated risks and increased service needs; typically crisis and emergency based services. To better understand client needs and provide clients with the most effective care and intervention, front-line workers require an understanding of trauma.

This webinar explored the impact of trauma and identified how immigrant serving agencies can offer services in a trauma-informed manner, set policies, and encourage interactions with clients that facilitate healing and growth.

This webinar discussed the following:

• What is trauma?
• What is trauma in relation to the immigrant and refugee experience?
• Why is it important that settlement serving agencies are aware of trauma?
• What impact does trauma have on our clients?
• How can we practice being trauma aware/trauma informed?

To watch the video, click here.